Tag Archives: online

2013: A Year in Retrospective

Apart from proving that we can use long words, it is indeed the time to look back and objectively admire what we have done here through the past year, as we have just broke the 50K views barrier: What else … Continue reading

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Loyalty Programs with Benefits

Imagine a parallel iGaming world, in which you have had all the same data you currently own about every single player, yet you wouldn’t have had their credentials. Weird, eh? GameStop, a 6,600 stores Video Games giant was facing exactly … Continue reading

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CS Approach You Can Admire

From time to time, we highlight few notable customer service cases. Yes, there is more to this blog than just ugly men CRM Experts and their lack of social life Player Development Strategy. Previously we have covered: The “ThinkGeek VIP … Continue reading

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WSJ: Online Casino Economics

A month ago, the Wall Street Journal published an article titled “How Often Do Gamblers Really Win?” Analyzing the gaming records of 4,222 players who played at the bwin casino during 2 years, they have found few interesting facts, especially … Continue reading

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Online Casinos Halloween Promothon 2013

“Play our ghostly slots…“; Oh, there is a better one: “Win a bag of spooky bonuses…”; But the rock star of them all is of course: “Only Treats – No Tricks”. How clever. Enough is enough, CRM bitches. Based on a somewhat … Continue reading

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Pictures from a CRM Project in London + Halloween Promothon Reminder

Calling all Promo Managers! Please send us public links to your Halloween Promotions by this weekend so we could “honor” you in front of your friends and colleagues!! As you probably know, last year’s Halloween Promothon was a huge success, … Continue reading

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Texas Hold ‘Em Heads Up Poker “Slot Machines”

Hola Amigos. This weekend we are all off to Barcelona for both BAC and EiG. Just before this crazy week begins, here is a recent article from the NY Times (a tiny, meaningless publication that has nothing to do with … Continue reading

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Barcelona News: Shahar Attias To Speak in BAC Next Weekend

Attention all affiliates and you lovely account managers: join Shahar Attias, the founder and CEO of Hybrid Interaction, the premier online gaming consulting firm, as he delivers an objective review of the leading bookies in iGaming and benchmark how good (or bad…) … Continue reading

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CAP Article: Players’ Engagement

The fine people at CAP have just released a new article by Shahar Attias, geared towards their main clientele, your beloved affiliates. For the complete article, please CLICK HERE. Obviously, to most of you (he-he), this is all very basic, … Continue reading

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Offline casinos in New Jersey: The brand’s dead baby, the brand’s dead

WOW! Have you had a chance to watch Bolt running at the 100m dash finals? (Yes Thomas, we know your wife claims you are faster, but it isn’t athletics she is talking about…) Speaking of dashes and finals, we are in the … Continue reading

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