Monthly Archives: April 2013

Get local or go home

Posted on April 29, 2013 by iGamingCRM Blog

WARNING: the following article was written for the good people at igbaffiliate.com, and you can only guess who their targeted audience is (hint for Thomas: affiliates!). This is why we are going to use very short words :) So go … Continue reading →

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Shahar Attias to speak at the iGRA (JUN 6, Moscow)

Posted on April 22, 2013 by iGamingCRM Blog

*** UPDATE:  Highlights Clip From The 2012 Show *** [youtube http://youtu.be/QGYNtDo66JA] “Affiliates are missing a big opportunity to earn more revenue because they don’t take a close look at their operators’ CRM practices“. As Retention people we obviously know that, but the … Continue reading →

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And now for something completely different: Good customer service

Posted on April 9, 2013 by iGamingCRM Blog

We’ve pointed out in a couple of posts how companies hurt themselves with poor customer service — one involving yours truly and another involving a frequent flyer. In the latter example, there’s room to disagree on who’s to blame, the company or … Continue reading →

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Breaking news: Thomas to acquire “annoying blog”

Posted on April 1, 2013 by iGamingCRM Blog

Berlin, April 1, 2013 — iGamingCRM, the leading blog for retention experts in the online gambling industry, is to be purchased by the mysterious Thomas to provide “the final solution to that continuing series of insulting posts.” Speaking on behalf … Continue reading →

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