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Tag Archives: igaming
How CRM is Going to Lead your Innovation in 2017
It all became sooo boring… Regulation is killing all fun marketing initiatives and today’s promos look like:
“Deposit 250 (but only if you really want to), and potentially be eligible to perhaps be part of a list composed of people who who may have earned an amount which could be (or could be not) similar to 250; Terms and Conditions apply – at any point we do not promise anything to anyone, ever; Warning: researches show that people who deposit money tend to have their money deposited at some point” Continue reading
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Tagged #iCE2017, #LAC2017, crm, igaming, online casino, Promo, Psychology, VIP
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2013: A Year in Retrospective
Apart from proving that we can use long words, it is indeed the time to look back and objectively admire what we have done here through the past year, as we have just broke the 50K views barrier: What else … Continue reading
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Tagged casino, casino promotions, conversion, crm, egaming, gaming, hybrid, hybrid interaction, igaming, interaction, loyalty, loyalty club, online, online casino, online casino conversion, online casino promotions, online casino retention, online casino retention strategy, online casino VIP, online casinos, online gambling, online poker, online poker conversion, online poker promotions, online poker retention, online poker VIP, player conversion, player development, player retention, poker, poker promotions, retention, social casino, social casino games, social casino gaming, social poker, social poker games, social poker gaming, strategy, VIP
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Loyalty Programs with Benefits
Imagine a parallel iGaming world, in which you have had all the same data you currently own about every single player, yet you wouldn’t have had their credentials. Weird, eh? GameStop, a 6,600 stores Video Games giant was facing exactly … Continue reading
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Tagged casino, casino promotions, conversion, crm, egaming, gaming, hybrid, hybrid interaction, igaming, interaction, loyalty, loyalty club, online, online casino, online casino conversion, online casino promotions, online casino retention, online casino retention strategy, online casino VIP, online casinos, online gambling, online poker, online poker conversion, online poker promotions, online poker retention, online poker VIP, player conversion, player development, player retention, poker, poker promotions, retention, social casino, social casino games, social casino gaming, social poker, social poker games, social poker gaming, strategy, VIP
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CS Approach You Can Admire
From time to time, we highlight few notable customer service cases. Yes, there is more to this blog than just ugly men CRM Experts and their lack of social life Player Development Strategy. Previously we have covered: The “ThinkGeek VIP … Continue reading
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Tagged casino, casino promotions, conversion, crm, CS, customer support, egaming, gaming, hybrid, hybrid interaction, igaming, interaction, loyalty, loyalty club, online, online casino, online casino conversion, online casino promotions, online casino retention, online casino retention strategy, online casino VIP, online casinos, online gambling, online poker, online poker conversion, online poker promotions, online poker retention, online poker VIP, player conversion, player development, player retention, poker, poker promotions, retention, social casino, social casino games, social casino gaming, social poker, social poker games, social poker gaming, strategy, support, VIP
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WSJ: Online Casino Economics
A month ago, the Wall Street Journal published an article titled “How Often Do Gamblers Really Win?” Analyzing the gaming records of 4,222 players who played at the bwin casino during 2 years, they have found few interesting facts, especially … Continue reading
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Tagged bwin, casino, casino promotions, conversion, crm, egaming, gaming, hybrid, hybrid interaction, igaming, interaction, loyalty, loyalty club, online, online casino, online casino conversion, online casino promotions, online casino retention, online casino retention strategy, online casino VIP, online casinos, online gambling, online poker, online poker conversion, online poker promotions, online poker retention, online poker VIP, player conversion, player development, player retention, poker, poker promotions, retention, social casino, social casino games, social casino gaming, social poker, social poker games, social poker gaming, strategy, VIP
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Online Casinos Halloween Promothon 2013
“Play our ghostly slots…“; Oh, there is a better one: “Win a bag of spooky bonuses…”; But the rock star of them all is of course: “Only Treats – No Tricks”. How clever. Enough is enough, CRM bitches. Based on a somewhat … Continue reading
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Tagged 888, all-slots, bwin, casino, casino club, casino promotions, Casino Room, conversion, crm, egaming, gaming, GGN, hybrid, hybrid interaction, igaming, interaction, loyalty, loyalty club, online, online casino, online casino conversion, online casino promotions, online casino retention, online casino retention strategy, online casino VIP, online casinos, online gambling, online poker, online poker conversion, online poker promotions, online poker retention, online poker VIP, player conversion, player development, player retention, poker, poker promotions, retention, social casino, social casino games, social casino gaming, social poker, social poker games, social poker gaming, strategy, VIP, White Knight Casino
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