Monthly Archives: September 2012

#G2E12: Pre-Show Pictures

** Be sure to also look at the “conservative” Photos from the Poolside Welcome Party, as well as the “educational” images from around the Exhibition The Hybrid Interaction team has landed in Vegas for the G2E, and we wanted to share some highly moral insights … Continue reading

Posted in Home | Leave a comment

Dumped again?

Here is just a quick glimpse of our new advert, to be published during the EiG in Barcelona next month: PS: Even prior to EiG, you can still meet us at the G2E event in Vegas. To set a meeting, … Continue reading

Posted in Home | Leave a comment

Online vs. Offline Casino Management: Key Differences to Consider

While there are many similarities between running a bricks-and-mortar casino and running an online casino, there are some important distinctions. I will detail those in this article, along with some of the major KPIs (Key Performance Indicators) you’ll need to … Continue reading

Posted in Home | Leave a comment

VIP Tips for Poker AFF

Another quick post, just to let you know that the fine people over at CAP have just uploaded a new Q&A piece with Shahar Attias of Hybrid Interaction Ltd. This time, the session is all about Retention Marketing starter kit for online … Continue reading

Posted in Home | Leave a comment

A look at the bigger picture of customer loyalty

Many of us spend our days focused on the small details that are essential to our jobs – as we should if we’re being conscientious and not secretly watching Mad Men mash-ups on YouTube. But there’s a problem with getting … Continue reading

Posted in Home | 4 Comments

ThinkGeek Loyalty Program Terms: Rolling Update

ThinkGeek have just responded on their twitter account to the article with their loyalty program terms, as previously posted here on iGamingCRM.com: Stay tuned, as I will keep posting any new update.

Posted in Home | Leave a comment

A real-life case of annoying a VIP – namely, me

— “ThinkGeek Loyalty Program Terms”: CLICK HERE for the latest news on this case If you were a doctor and a bit lazy, who’s the last person you’d want as a patient? Another doctor, right? The physician-patient isn’t going to be … Continue reading

Posted in Home | Leave a comment

Communism Relationship Management

Greetings from Moscow!

Posted in Home | Leave a comment