Monthly Archives: November 2013

Christmas Promothon 2013: Calling All CRM Experts!

Posted on November 25, 2013 by iGamingCRM Blog

Yes – it’s that time of the year, and we need your promos. You can read in details how we plan on reviewing them, using nothing but kind words and human-loving approach. You know, holiday spirit and @#!%&^***: https://igamingcrm.com/2013/01/07/da-christmas-promothon-trilogy-2012/ Anxious … Continue reading →

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CS Approach You Can Admire

Posted on November 18, 2013 by iGamingCRM Blog

From time to time, we highlight few notable customer service cases. Yes, there is more to this blog than just ugly men CRM Experts and their lack of social life Player Development Strategy. Previously we have covered: The “ThinkGeek VIP … Continue reading →

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WSJ: Online Casino Economics

Posted on November 11, 2013 by iGamingCRM Blog

A month ago, the Wall Street Journal published an article titled “How Often Do Gamblers Really Win?” Analyzing the gaming records of 4,222 players who played at the bwin casino during 2 years, they have found few interesting facts, especially … Continue reading →

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