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- 888
- affiliates
- all-slots
- Atlantic City
- BAC2013
- BARCLONA
- Berlin
- bet365
- binary options
- bwin
- casino
- casino club
- casino promotions
- Christmas
- Christmas Promothon
- conversion
- crm
- egaming
- EiG2013
- EiG2014
- Europa
- Everest
- gaming
- GGN
- hybrid
- hybrid interaction
- iCE
- igaming
- interaction
- InterCasino
- intertops
- LAC
- London
- loyalty
- loyalty club
- Mansion
- New Jersey
- online
- online casino
- online casino conversion
- online casino promotions
- online casino retention
- online casino retention strategy
- online casinos
- online casino VIP
- online gambling
- online poker
- online poker conversion
- online poker promotions
- online poker retention
- online poker retention strategy
- online pokers
- online poker VIP
- PAF
- Party
- Pictures
- player conversion
- player development
- player retention
- poker
- poker promotions
- promothon
- retention
- social casino
- social casino games
- social casino gaming
- social poker
- social poker games
- social poker gaming
- strategy
- Thomas
- VIP
- William Hill
- xmas
- XMAS Promothon
Monthly Archives: December 2011
Boot Camp Summary
It is widely acknowledged that there is no rest for the wicked, so while normal people enjoy their Santa-time, we were asked to conduct a 2-day training session with the Conversion & Retention teams of one of Hybrid Interaction’s largest … Continue reading
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Tagged casino, casino promotions, conversion, crm, egaming, gaming, hybrid, hybrid interaction, igaming, interaction, online, online casino, online casino conversion, online casino promotions, online casino retention, online casino retention strategy, online casino VIP, online casinos, online gambling, player conversion, player development, player retention, retention, social casino, social casino games, social casino gaming, strategy, Thomas, VIP
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UIGEA: The End Is Nigh?
We all talked about it, but hardly anyone could have predicted that even before 2011 ends, the American DoJ would change its position on iGaming, declaring that the 1961 “Wire Act”, applies to sports betting and not to any other … Continue reading
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Tagged conversion, crm, egaming, gaming, hybrid, hybrid interaction, igaming, interaction, online, online casino retention strategy, online gambling, online poker, online poker conversion, online poker promotions, online poker retention, online poker VIP, player conversion, player development, player retention, poker, poker promotions, retention, social poker, social poker games, social poker gaming, strategy, Thomas, VIP
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Winner of Da Christmas Promothon
During one of the breaks at the session with our client, we have found the real Santa doing some Retention Marketing – Snake Eyes Style :)
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Tagged casino, casino promotions, Christmas, Christmas Promothon, conversion, crm, egaming, gaming, hybrid, hybrid interaction, igaming, interaction, online, online casino, online casino conversion, online casino promotions, online casino retention, online casino retention strategy, online casino VIP, online casinos, online gambling, player conversion, player development, player retention, promothon, retention, social casino, social casino games, social casino gaming, strategy, Thomas, VIP, xmas, XMAS Promothon
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T- “raining” Day
On our way to a training session with one of the Hybrid Interaction’s clients, it started to rain unexpectedly. I have used my iGaming “highly developed morality” and picked a lost umbrella on the way :)
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Tagged casino, casino promotions, conversion, crm, egaming, gaming, hybrid, hybrid interaction, igaming, interaction, online, online casino, online casino conversion, online casino promotions, online casino retention, online casino retention strategy, online casino VIP, online casinos, online gambling, player conversion, player development, player retention, retention, social casino, social casino games, social casino gaming, strategy, Thomas, VIP
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Da Christmas Promothon – Part 2
Wow. So many of you read the previous Promothon post that we checked to see if we indeed reviewed your advent calendars instead of accidently linking to the Pirelli Calendar. Nearly 300 unique views by key online gambling executives is … Continue reading
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Tagged 888, all-slots, bet365, bwin, casino, casino club, casino promotions, Christmas, Christmas Promothon, conversion, crm, egaming, Europa, Everest, gaming, hybrid, hybrid interaction, igaming, interaction, intertops, Mansion, online, online casino, online casino conversion, online casino promotions, online casino retention, online casino retention strategy, online casino VIP, online casinos, online gambling, PAF, Party, player conversion, player development, player retention, promothon, retention, social casino, social casino games, social casino gaming, strategy, Thomas, VIP, William Hill, xmas, XMAS Promothon
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Winning Poker Players: Friends or Foes?
One of the main goals of this blog is to provide a CRM perspective on any major related event that has an industry-wide interest. The recent revision of the Bodog’s Poker Room is a perfect match to this definition, and … Continue reading
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Tagged bodog, conversion, crm, egaming, gaming, hybrid, hybrid interaction, igaming, interaction, online, online gambling, online poker, online poker conversion, online poker promotions, online poker retention, online poker retention strategy, online poker VIP, online pokers, player conversion, player development, player retention, poker, poker promotions, retention, social poker, social poker games, social poker gaming, strategy, Thomas, VIP
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Da Christmas Promothon
** UPDATE: Please also read the 2nd part of this XMAS Promothon Series It’s mid-December already, and as men of our Word Excel (ha ha), we took our time and reviewed some of the known online casinos’ XMAS campaigns. How did … Continue reading
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Tagged all-slots, bet365, bwin, casino, casino club, casino promotions, Christmas, Christmas Promothon, conversion, crm, egaming, Europa, Everest, gaming, hybrid, hybrid interaction, igaming, interaction, intertops, Mansion, online, online casino, online casino conversion, online casino promotions, online casino retention, online casino retention strategy, online casino VIP, online casinos, online gambling, PAF, Party, player conversion, player development, player retention, promothon, retention, social casino, social casino games, social casino gaming, strategy, Thomas, VIP, William Hill, xmas, XMAS Promothon
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Online Poker: a Decade in Review
Just before the year ends, we take a look back at this industry and the challenges it faced over the past 10 years. Our own Scott Yeates provided a brilliant text, revealing his own experiences through this period, and if you’ll read deeply … Continue reading
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Tagged conversion, crm, egaming, gaming, hybrid, hybrid interaction, igaming, interaction, online, online gambling, online poker, online poker conversion, online poker promotions, online poker retention, online poker retention strategy, online poker VIP, online pokers, player conversion, player development, player retention, poker, poker promotions, retention, social poker, social poker games, social poker gaming, strategy, Thomas, VIP
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12 Tips for 2012 (Online Poker)
2012 will be a big year for online poker with so many things happening in the industry. Major players are ready to enter regulated markets. The USA will have the largest regulated market or markets. Instead of giving you the … Continue reading
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Tagged conversion, crm, egaming, gaming, hybrid, hybrid interaction, igaming, interaction, online, online gambling, online poker, online poker conversion, online poker promotions, online poker retention, online poker retention strategy, online poker VIP, online pokers, player conversion, player development, player retention, poker, poker promotions, retention, social poker, social poker games, social poker gaming, strategy, Thomas, VIP
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CRM as a USP
Working in this highly moral industry of ours, usually means that you are either in the “Get” or in the “Keep” side of the business. From a different perspective, OTHER people might say that you are either doing Affiliation Marketing, … Continue reading
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Tagged casino, casino promotions, conversion, crm, egaming, gaming, hybrid, hybrid interaction, igaming, interaction, online, online casino, online casino conversion, online casino promotions, online casino retention, online casino retention strategy, online casino VIP, online casinos, online gambling, player conversion, player development, player retention, retention, social casino, social casino games, social casino gaming, strategy, Thomas, VIP
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