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2013: A Year in Retrospective

Posted on January 13, 2014 by iGamingCRM Blog

Apart from proving that we can use long words, it is indeed the time to look back and objectively admire what we have done here through the past year, as we have just broke the 50K views barrier: What else … Continue reading →

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Da Christmas Promothon 2013

Posted on December 23, 2013 by iGamingCRM Blog

Third time’s a charm? Meh. Let’s agree on third time, as let’s be honest – it’s not as if you have just finished directing another Bar Refaeli commercial… So as it is the third time we edit the online casinos’ … Continue reading →

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Wheel-of-Victor

Posted on December 17, 2013 by iGamingCRM Blog

Before diving into yet another ultra-exciting CRM article, we just wanted to remind you that the 2013 XMAS Promothon will be released next week, so if you have got your promo ready – SHARE IT BY THIS WEEKEND! Here is … Continue reading →

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Loyalty Programs with Benefits

Posted on December 9, 2013 by iGamingCRM Blog

Imagine a parallel iGaming world, in which you have had all the same data you currently own about every single player, yet you wouldn’t have had their credentials. Weird, eh? GameStop, a 6,600 stores Video Games giant was facing exactly … Continue reading →

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Christmas Promothon 2013: Calling All CRM Experts!

Posted on November 25, 2013 by iGamingCRM Blog

Yes – it’s that time of the year, and we need your promos. You can read in details how we plan on reviewing them, using nothing but kind words and human-loving approach. You know, holiday spirit and @#!%&^***: https://igamingcrm.com/2013/01/07/da-christmas-promothon-trilogy-2012/ Anxious … Continue reading →

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CS Approach You Can Admire

Posted on November 18, 2013 by iGamingCRM Blog

From time to time, we highlight few notable customer service cases. Yes, there is more to this blog than just ugly men CRM Experts and their lack of social life Player Development Strategy. Previously we have covered: The “ThinkGeek VIP … Continue reading →

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WSJ: Online Casino Economics

Posted on November 11, 2013 by iGamingCRM Blog

A month ago, the Wall Street Journal published an article titled “How Often Do Gamblers Really Win?” Analyzing the gaming records of 4,222 players who played at the bwin casino during 2 years, they have found few interesting facts, especially … Continue reading →

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Online Casinos Halloween Promothon 2013

Posted on October 28, 2013 by iGamingCRM Blog

“Play our ghostly slots…“; Oh, there is a better one: “Win a bag of spooky bonuses…”; But the rock star of them all is of course: “Only Treats – No Tricks”. How clever. Enough is enough, CRM bitches. Based on a somewhat … Continue reading →

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Pictures from a CRM Project in London + Halloween Promothon Reminder

Posted on October 21, 2013 by iGamingCRM Blog

Calling all Promo Managers! Please send us public links to your Halloween Promotions by this weekend so we could “honor” you in front of your friends and colleagues!! As you probably know, last year’s Halloween Promothon was a huge success, … Continue reading →

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Pictures from #EiG13

Posted on October 13, 2013 by iGamingCRM Blog

After a relaxed BAC2013 weekend, packed with affiliates and some conservative marketing methods, it was time for the EiG to kick in. So what indeed did they talk about during that “Seamless Omni-Channel Player Experience” session? Tal Zamstein (AKA Boris) was talking about the kind … Continue reading →

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