6 main differences between CRM and Social CRM

We still owe you the complete report from the “Monetizing Social Gaming” panel during iCE, but today we came across a very interesting post and decided to pay a tribute to a fellow expert.

Our friend Joakim Nilsson has just started a competition within his readers/followers/groupies/cult: Provide the best answers to 4 of the 6 main differences between CRM and Social CRM and win a free social media brand report.


There might be a certain debate RE point #3, mind you (and also mind our British manners!). In our modern age and highly moral industry, business hours are 24/7 regardless of any specific brand’s social awareness

Do you agree? Do you have further comments? This fun exercise consist of CRM, Social, FREE and report… so hit the comments box and shake it!

[youtube http://youtu.be/rHr2nk9pZdM]

About iGamingCRM Blog

Shahar Attias, CEO www.hybridinteraction.com "Care to Make it Interesting?"
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